• Understand the various sources of conflict
    • Identify methods to resolve conflict
    • Discover an expanded sense of control
    • Develop positive ways to express needs and get them met
    • Take responsibility for the resolution process
    • Become a collaborative, proactive resolution partner
  • DESCRIPTION

    When 'Off with their Heads!' Won't Work presents a practical overview of conflict resolution strategies including 6 simple tactics for getting past upsets and conflicts in life and at work.  Through sometimes hilarious and touching stories, participants are inspired to reflect on, and devise strategies to deal with, their own disputes by utilizing a collaborative, problem-solving approach.

    Participants will learn how to determine which conflict resolution strategy is appropriate in a specific situation. They will be able to identify, affirm and separate emotions from situations to facilitate quicker resolution and devise communications that engender cooperation.

    Discover why some people just drive you nuts and what you can do about it!

    THIS TOPIC IS APPROPRIATE FOR...

    ...individuals at all levels.

    AND CAN BE DELIVERED AS...

    ...30-, 60- or 90-minute keynote or breakout session, 1/2- or full day workshop.